About

About

The expert you engage is the expert who does the work.

Crowd Safety Services is not an agency. No teams. No delegation to junior consultants. Each engagement is handled by Eric Kant, MSc, from initial assessment to final advice.

Eric Kant, MSc

Three things that rarely exist in one person.

Eric Kant has spent thirty years inside real crowds under real pressure. As a police officer, as a riot police officer, then as a member of an arrest unit, inside and around the events where things went wrong, at a time when crowd safety was not yet a discipline. He was deployed at Christmas markets, dance events attended by tens of thousands, major concerts, UEFA Euro 2000, La Vuelta. He was responsible for policing and advising on hundreds of events a year, from operational ground level to bronze, silver, and gold command.

No course teaches that. No simulation replicates it.

He then built on that foundation with an MSc in Crowd Safety and Risk Analysis, with distinction, at Manchester Metropolitan University. He has formal training in crowd flow simulation and evacuation modelling, and is a published researcher.

That combination is rare in this field. With it comes the judgment to know what crowds actually need, and the confidence to leave everything else out.

Eric Kant — crowd safety expert
Operational experience
Thirty years inside real crowds, not training scenarios.
From riot policing to strategic advisory at bronze, silver, and gold command level. Hundreds of events a year across three decades. That is the foundation every other credential is built on.
Academic rigour
MSc in Crowd Safety and Risk Analysis, with distinction.
Manchester Metropolitan University. Trained in crowd flow simulation and evacuation modelling. Published researcher. Evidence-based. Built on operational experience.
Judgment
Knowing what matters. And what doesn’t.
Most crowd safety professionals come from the field or the classroom. Few have both. The combination produces judgment: knowing what is necessary, what is proportional, and what to leave out.
Credentials

Qualifications and experience.

Qualifications
MSc Crowd Safety and Risk Analysis, with distinction · Manchester Metropolitan University
Dutch National Police · 30 years
Crisis management specialist
Crowd flow simulation and evacuation modelling · Lund University · University of Greenwich · Thunderhead Engineering
Published researcher
Zenodo DOI: 10.5281/zenodo.20607269
Guest lecturer · Minor Crowd Safety · Breda University of Applied Sciences
Selected engagements
Mass gatherings Hajj (Mecca)/Sports Dubai Run · Formula 1 Saudi Arabian GP · Formula 1 Qatar GP/Music & festivals Soundstorm (Riyadh) · Balad Beast (Jeddah) · Tomorrowland (Belgium) · Boardmasters (UK) · Mystic Garden Festival (Amsterdam)/Carnivals & street events Notting Hill Carnival · St Pauls Carnival · Summer Carnival (Rotterdam)/Cultural & commemorative Islamic Art Biennale (Jeddah) · teamLab Borderless (Jeddah) · Museum Night Amsterdam · Airborne Commemorations (Ede)/Zone Ex simulation IMSU Stadium (Riyadh) · FIFA Fan Festival (Qatar) · Premier League Stadium (UK) · Doha Expo · Formula 1 Qatar GP/Crowd counting (media) March for Our Lives (Washington DC) · Women’s March (Austin)
Research

Contributing to the discipline.

Dataset · Zenodo · 2026
Crowd accident database with event phase classification (1900–2024)
A phase classification of 388 crowd accident incidents drawn from the accident database compiled by Feliciani (2026). Each incident was individually reviewed and assigned to an event phase: Ingress, Egress, Circulation, or a variant. Published on Zenodo under Creative Commons licence.
DOI: 10.5281/zenodo.20607269 →
Speaking & media

Recognised in the field.

Eric speaks at international industry events on crowd dynamics, decision making under pressure, and emergency communication. He has been cited by international media following major crowd incidents.

Selected speaking appearances
  • AIPC Facility Operations Summit · Barcelona
  • IBIT Event Safety Conference · Berlin
  • Yourope Event Safety Seminar · Paris
  • Prolight + Sound · Frankfurt
  • International Crowd Science Conference · Manchester Metropolitan University
  • Global Crowd Management Alliance
  • Expert Session Crowd Management · Breda University of Applied Sciences
Media

Following the Seoul Halloween crush (October 2022), Eric was cited by international outlets including Wired, France24, Channel News Asia, TV5 Monde, Reuters, and La Presse.

New York Times Wired Reuters France24 Channel News Asia Billboard Full Fact

When the margin for error is zero, let’s talk.

eric@crowdsafetyservices.com →