The expert organisations engage when the margin for error is zero.
The expert you engage is the expert who does the work.
Crowd Safety Services is not an agency. No teams. No delegation to junior consultants. Each engagement is handled by Eric Kant, MSc, from initial assessment to final advice.
Three things that rarely exist in one person.
Eric Kant has spent thirty years inside real crowds under real pressure. As a police officer, as a riot police officer, then as a member of an arrest unit, inside and around the events where things went wrong, at a time when crowd safety was not yet a discipline. He was deployed at Christmas markets, dance events attended by tens of thousands, major concerts, UEFA Euro 2000, La Vuelta. He was responsible for policing and advising on hundreds of events a year, from operational ground level to bronze, silver, and gold command.
No course teaches that. No simulation replicates it.
He then built on that foundation with an MSc in Crowd Safety and Risk Analysis, with distinction, at Manchester Metropolitan University. He has formal training in crowd flow simulation and evacuation modelling, and is a published researcher.
That combination is rare in this field. With it comes the judgment to know what crowds actually need, and the confidence to leave everything else out.
Qualifications and experience.
Contributing to the discipline.
Recognised in the field.
Eric speaks at international industry events on crowd dynamics, decision making under pressure, and emergency communication. He has been cited by international media following major crowd incidents.
- AIPC Facility Operations Summit · Barcelona
- IBIT Event Safety Conference · Berlin
- Yourope Event Safety Seminar · Paris
- Prolight + Sound · Frankfurt
- International Crowd Science Conference · Manchester Metropolitan University
- Global Crowd Management Alliance
- Expert Session Crowd Management · Breda University of Applied Sciences
Following the Seoul Halloween crush (October 2022), Eric was cited by international outlets including Wired, France24, Channel News Asia, TV5 Monde, Reuters, and La Presse.